Customer Support
Have questions or need assistance with our controlling solutions? Our dedicated customer support team is here to provide you with the help you need.
How Can We Assist You?
Are you using Kern’s software and have specific questions or need expert assistance? Our dedicated support team is here to provide you with the guidance and support you need.
Feel free to reach out to us in person from Monday to Friday, between 8 AM and 6 PM. We look forward to helping you!
Send Support Request
Please send us your questions about our software by e-mail. We will answer your support request as quickly as possible.
Call the Support Hotline
You can reach our support staff, who speak German, English, French, Spanish and Catalan, on the following telephone number.
Open Knowledge Center
Here you will find further information about Allevo and help with frequently occurring error messages in SAP and Excel.
Support Consultant
Nils Gaede
Support Consultant
Thomas Geiß
Head of Global Customer Center
Genís Ventura Fayol