We are proud to serve numerous companies worldwide with our team. You might be curious about how we achieve this. The secret lies in our company culture, which revolves around providing "help for self-help" to our valued customers. Through personal sessions, we assist our clients in identifying their problems and offer them project-specific solutions, both through one-on-one conversations and our Knowledge Center.
Our support team within the Global Customer Center department plays a crucial role in executing this approach, always ready to lend a sympathetic ear and provide compassionate assistance. :-)
Our team is available Monday to Friday from 8 am to 6 pm to guide you in comprehending and independently resolving your individual challenges as much as possible. For any current issues, you can reach the support team through the following link.
But who is actually behind the Kern Support, and how does it relate to Sherlock Holmes? All will be revealed in this interview.
Enjoy this exclusive glimpse behind the scenes.
By the way, if you are currently seeking a new challenge and our video has sparked your interest, we invite you to take a look at our career page. We are currently seeking reinforcements for our support team.